What countries do we ship to?
We currently deliver to:
Andorra (AD)*, Australia (AU)*, Austria (AT), Belgium (BE), Bulgaria (BG)*, Canada (CA)*, Croatia (HR)*, Cyprus (CY)*, Czech Republic (CZ), Denmark (DK), Estonia (EE)* , Finland (FI), France (FR), Germany (DE), Gibraltar (GI)*, Greece (GR)* , Hungary (HU), Iceland (IS)*, India (IN)*, Ireland (IE), Israel (IL)*, Italy (IT), Latvia (LV), Liechtenstein (LI), Lithuania (LT) , Luxembourg (LU), Malaysia (MY)*, Malta (MT)*, Monaco (MC), Netherlands (NL), New Zealand (NZ)*, Norway (NO)*, Poland (PL), Portugal (PT), Romania (RO), San Marino (SM)* , Slovakia (Slovak Republic) (SK) , Slovenia (SI), Spain (ES), Sweden (SE), Switzerland (CH)*, Thailand (TH)*, United Kingdom (GB), the United States (US)* and Viet Nam (VN)*.
If your country is not listed, please contact us and we will try to help. Unfortunately, we do not currently ship to China (CN) and Hong Kong (HK) and are sorry for any disappointment.
* We do not ship heavy parcels to starred countries because of the high shipping costs. If applicable, the checkout process will tell you.
For some countries we provide a choice of delivery services when our standard service becomes expensive. Please note our refund policy because in these cases, we would not refund the additional cost of the more expensive delivery service.
Because we use recycled packaging, we can offer discounted delivery rates throughout the world. Our delivery charges are based upon weight and our checkout process will calculate the amount for you. It will also tell you if we cannot deliver a heavy item to your country.
We also provide an Estimate Delivery tool on the shopping basket. This tells you how much we will charge to deliver the items in your basket.
Deliveries outside the European Union, Iceland, Lichtenstein and Norway (the EEA) may pass through customs offices in the destination country. Customs officers may open and inspect the package and they may charge you additional duties and taxes, which you will have to pay. Before you place your order with us, you should check with your government whether you will have any import duties or taxes to pay.
Paul and Julia Andrews, trading as Three Bears Cottage.
This page was last updated 30 December 2018